Author Archives: GALAXYIT

How to Select the Best Outsourced Tech Support Companies for Your Business

man at desk researching outsourced tech support companies

Tech support is the unsung hero of customer service and an invaluable asset for any business. With an increased dependence on digital technology, it’s increasingly important to make sure you have a reliable tech support vendor in your corner. The right tech support company can keep your systems running smoothly and ensure that you’re protected […]

What is a Cloud Infrastructure Consultant and How Can Cloud Solutions Promote Productivity and Organization for Your Business?

woman at desk at work receiving help from cloud infrastructure consultant

As consumer demand grows online, business owners need to access their data anywhere, and at any time. With traditional data storage, this wasn’t an option. But as global events like the pandemic and shifts in workplace expectations keep coming, the cloud has become a staple in every technology toolkit. If you feel like the cloud […]

5 Reasons to Hire a Managed IT Provider to Ensure Proper Data Recovery for Your Company

business colleagues reviewing data recovery plan for their company

For something as vital as data, it pays to have a little bit of backup. A managed IT provider can be the expert you need to ensure your business’s data is secure and recovered in the event of a disaster, which we all know can come at a moment’s notice. Considering 94% of companies that […]

How Implementing Remote IT Support for Your Small Business Can Keep Your Systems Optimized

it professional working on remote it support for small business

To keep up with consumer demand and experience, every business needs to have an online presence. That doesn’t mean you need to go viral, but having a clear website and good online customer support is expected of every small business. But with technology comes troubleshooting. Maybe your website is slowing down or your customer service […]

6 Advantages of Utilizing Microsoft 365 Managed Services for Your Business

woman at work using microsoft 365 managed services

Becoming a Microsoft 365 expert is probably the last thing on your to-do list, but you still want to take advantage of all the benefits M365 offers. As a business owner and decision-maker, you wear a lot of hats. The Microsoft 365 hat doesn’t have to be one of them! A managed service provider (MSP) […]

What are the Benefits of Utilizing Remote Computer Support for Your Business?

male office worker receiving remote computer support on his laptop

The beauty of remote computer support is that you don’t need to be onsite to get the needed help. This can save your business money, time, and hassle. In addition, with remote computer support, you can access immediate technical assistance 24/7 from anywhere with an internet connection. Whether all of your team is in the […]

Why Managing Office 365 Solutions Through an IT Provider Makes Your Utah Business More Productive

man working at desk using office 365 solutions

Slack, Trello, Hubspot, Salesforce, Google Suite, Gmail—the average employee switches between 13 apps 30 times daily. Not only are they spending time switching between all these platforms, but 25% of employees say it makes them miss messages and action items. Too many apps and tools mean too much time spent managing them. That’s why more […]

What Are 7 Main Drivers for Using Outsourced Technical Support?

outsourced technical support technician working in server room

Everyone has a part of business that they’re experts at—maybe you’re the marketing guru or the finance expert. When most people start a business, they’re not thinking about an essential piece of the operation: technical support. Whether you have the resources for an in-house team or not, parts of your technical support go unnoticed. One […]

How Utah IT Solutions Can Improve the Efficiency of Your Staff

team of employees working at desk on it solutions

Utah is one of the fastest growing states in America. And with cities like Salt Lake, Provo, and Park City, tech wizards and entrepreneurs alike are flocking to the state to take part in the growth. As a result, more and more businesses in Utah rely on managed IT services for their day-to-day operations in […]