Best Practices for Secure and Easy Remote Device Management

remote device management software on tablet

Snacks anytime you want, no commute, attending meetings in sweatpants—is there really anything negative about remote work? While not a “negative” per se, remote device management is definitely a challenge. And easy remote device management is on another level, requiring a strong combination of technology, talent, and following best practices.

If you’re looking for ways to simplify RDM at your business, you’re in the right place. The personal device experts at Galaxy IT have compiled the following best practices to help you achieve secure and easy remote device management.

What Is Remote Device Management?

Let’s set the scene. With about 40% of the workforce at home all or some of the time, businesses need a good way to manage those devices. Remote device management is a comprehensive service provided by MSPs to businesses, allowing them to manage and monitor their devices and systems remotely. 

These devices can include desktops, laptops, servers, smartphones, and more. The goal is to ensure that all devices within an organization are secure, up-to-date, and optimized for performance, regardless of their location.

RDM is essential in today’s workplace, especially with the increasing trend of remote work. MSPs use this service to remotely configure, monitor, and troubleshoot devices, ensuring that they are always in optimal condition. 

This not only improves the efficiency of IT operations but also enhances security by keeping devices up to date with the latest patches and security measures.

Best Practices for Deploying Remote Device Management

When it comes to deploying remote device management onto your systems, MSPs follow several best practices to ensure that the process is both secure and easy for users and companies utilizing this service:

Security First

Security is paramount. MSPs ensure that remote device management is implemented with the highest level of security protocols. This includes strong encryption for data transmission, secure authentication, and the ability to remotely lock or wipe devices in case of loss or theft.

User-Friendly Interfaces

The user experience is a top priority. MSPs provide easy-to-use interfaces and tools that empower users to manage their devices efficiently. The goal is to minimize disruptions and ensure that employees can focus on their tasks without struggling with complicated management tools.

Automated Updates and Patch Management

Keeping devices up to date with the latest software patches and updates is crucial for security. MSPs automate this process, ensuring that devices are always protected against vulnerabilities.

Comprehensive Monitoring

Effective remote device management involves continuous monitoring of device health and performance. MSPs use proactive monitoring tools to detect issues before they become critical, minimizing downtime.


MSPs design remote device management solutions that can scale with your business’s needs. Whether you have a small team or a large enterprise, the system can adapt and grow as necessary.

Make the Process Easy with a Trusted Professional

While the best practices mentioned above ensure the effectiveness of remote device management, businesses can further simplify the process by partnering with a trusted MSP who specializes in this service. The benefits of hiring a professional MSP who’s familiar with remote device management include:

  • Expertise: MSPs have the experience and expertise to set up and manage remote device management systems efficiently. They understand the intricacies of security, compliance, and device optimization.
  • Cost-Efficiency: Outsourcing remote device management to an MSP can be more cost-effective than maintaining an in-house IT team, especially for small and medium-sized businesses.
  • 24/7 Support: MSPs typically offer round-the-clock support, ensuring that your devices and systems are always monitored and maintained, even during non-business hours.
  • Focus on Core Business: By entrusting remote device management to professionals, businesses can redirect their focus and resources to their core operations, increasing overall efficiency.

Galaxy IT Is the Solution You Need

With a proven track record of delivering secure and efficient remote IT solutions, Galaxy IT is ready to help you simplify remote device management. To see if our team would be a good fit, schedule a free assessment today! Your devices are in good hands with Galaxy IT.