Break/Fix vs. Managed IT Services: What’s Right for Your Salt Lake City Business?

Salt Lake City managed IT services - IT technician talking with client in server room

The IT industry continues to expand, as demonstrated by the projected $1.13 trillion projected spending on IT services for 2022 alone. Break/fix and managed IT services are two different options for businesses when it comes to their technology needs. Both have benefits and drawbacks, making it challenging to decide which is the best option for your business. 

In this blog post, we’ll break down each service and discuss the pros and cons of each so that you can decide which is right for your Salt Lake City business.

What Are Break/Fix Services?

Break/fix services are a type of IT service where businesses only pay for services when they need them. This can be beneficial because you’re only paying for what you need and not paying for services that you may not use.

However, it can also be challenging to predict when something will break and how much it will cost to fix. This can make budgeting for break/fix services difficult. Additionally, break/fix technicians may not be as familiar with your IT systems as a managed services provider who’s consistently working with your network and hardware.

What Are Managed IT Services?

Managed IT services are a type of service where businesses pay a monthly fee for comprehensive IT support. This can be beneficial because businesses can create a predictable monthly IT budget. 

These services can help prevent issues before they happen because technicians are proactively monitoring your systems. You also have a team of IT professionals who can help you with any issues that arise for the same or an even lower cost of hiring a full-time staff member.

Hiring managed IT services can be a great way to save money, as opposed to hiring a full-time IT employee within your company. Some businesses may benefit more from managed IT services that have 24/7 service and lots of experience. Hiring a full-time IT employee can be an expensive and difficult process. Managed IT services are a great solution to this problem, especially for businesses who are booking to save on some costs. 

One of the benefits of managed services is that your business can get a variety of professional IT solutions without having to install and maintain them yourself. Managed services typically include services such as cybersecurity, network solutions, compliance assistance, VoIP, cloud integrations, and more.

Which IT Service Is Right for Your Business?

The answer to this question depends on a variety of factors, including a budget, IT needs, and preferences. If you’re unsure which is right for your business, contact us for a FREE IT Assessment so that we can assess your needs and recommend the best solution.

Managed IT services may be an excellent option for businesses looking for comprehensive IT support without having to install and maintain everything themselves. Managed IT services can seem more expensive than break/fix services due to the monthly cost, but they can also provide a higher level of support and proactively work to prevent issues that cost your company time and money.

If you’re looking for an option that doesn’t require a monthly cost, or if you only need occasional IT support, break/fix services may be the right choice for your business. Break/fix services can be difficult to budget for, but they can sometimes be less expensive than managed IT services.

Galaxy IT Can Help Your Business’s IT Needs

No matter which type of IT service you choose, the important thing is to find a provider you trust that can meet your business’s needs. Do your research and contact different IT providers to see what they offer and to get quotes.

If you’re still not sure which type of IT service is right for your business, contact us at Galaxy IT. You can use our savings calculator to find out how much you can save by using our services. We would be happy to assess your needs and recommend the best solution for your business.