5 Signs It’s Time to Step Away from Break/Fix IT Services

two IT professionals in Utah consulting with laptops and paper and pen

If your business relies on break/fix IT services, you’re likely experiencing a lot of pain and frustration. The reality is that break/fix services are outdated and provide little value to businesses today, and small businesses are better off paying for outsourced professionals from managed IT services companies.

This blog post will review some of the benefits of managed IT services and why your business should make the switch from break/fix.

1. You Have Unpredictable IT Expenses

One of the most significant pain points with break/fix services is that businesses never know when they will have to pay for IT repairs. This can make budgeting difficult and often leads to sticker shock when an invoice comes in.

With managed services, businesses pay a set monthly fee that covers all their IT needs. This fee is predictable and can be easily budgeted for, giving businesses more control over their finances.

2. You Spend Too Much on Your IT Budget

With managed IT services, businesses pay a set monthly fee regardless of how much work needs to be done. This provides managed IT service providers, with the incentive to work quickly and efficiently, which saves businesses money in the long run.

3. You Don’t Have 24/7 Support

One of the biggest advantages of managed IT services is that businesses can access 24/7 support. This means that if something goes wrong with your IT system in the middle of the night, you can rest assured knowing that someone will be there to help you fix it.

By comparison, break/fix providers typically only offer support during regular business hours, which can leave businesses scrambling when something goes wrong outside of those hours.

4. Your Tech Expenses Are Reactive Rather Than Proactive

Another advantage of managed IT services is that they are typically much more proactive than break/fix services. With managed IT, businesses have access to regular maintenance and monitoring, which can help prevent issues before they become major problems.

By contrast, break/fix services are typically only used when something has already gone wrong, which can often lead to more expensive repairs.

5. You Need More Security

Finally, managed IT services can provide your business with the security it needs to protect itself from cyber threats. With managed IT, businesses have access to regular security updates and patches and managed firewalls and intrusion detection systems.

Break/fix services typically do not offer comprehensive security solutions, which leaves businesses vulnerable to attack.

Looking for Managed IT Services?

These are just a few reasons why managed IT services are a better solution for small businesses than break/fix services. If you’re experiencing any of these pain points, it’s time to switch to managed IT.

Managed IT services provide small businesses the support they need to succeed in today’s competitive market. If you’re ready to take your business to the next level, contact Galaxy IT today to see how we can help you.